ILL Invoicing and Statistics

BC ELN coordinates invoicing for interlibrary loans and media requesting among partner libraries. BC ELN also coordinates policy developments as needed.

Core Policies and Procedures

BC ELN partner libraries do not charge each other for returnables (books); there is a $5 charge for photocopies. Statistics are collected to facilitate the invoicing service. No statistics are kept for services with no charge, e.g. book requesting.

OutLook OnLine is a service shared by BC's public and post-secondary libraries. There are no ILL charges across sector, and no statistics kept. BC ELN partner libraries participating in OLOL do not charge BC public libraries for ILL, and vice versa.

Partner libraries:

BC ELN:

View ILL Statistics

Support

For assistance with ILL invoicing and statistics, please contact Korinne Hamakawa, Client Support Specialist, korinnem@eln.bc.ca, 778-782-7003.

BC ELN also coordinates policy developments as needed. For information on policy coordination, contact Anita Cocchia, anitac@eln.bc.ca, 778-782-7004.

Please see also the ILL Directory Information page for site-specific ILL information.