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BC ELN Connect 7-1 December 2008

Volume 7:1 December 2008


Left to right: Leigh Anne Palmer, Sunni Nishimura, Korinne Moone, Gordon Coleman, Anita Cocchia, Heather Morrison

Table of Contents


A key focus for BC ELN this fall has been the December 1 -2 BC Digitization Symposium, covered in this issue’s lead article. Many thanks to all of our Partner Library Directors and Staff who took part in the Symposium, the Consultation Sessions for Library 2020, the AskAway Advisory Committee and/or Survey, the Digitization Survey, along with all the regular BC ELN activities. It has been a busy semester for all of us. The BC ELN 2006-2011 Strategic Plan refresh has been delayed until next January, as so many of this fall’s activities will inform our future directions. In particular, we look forward to the final reports of the Digitization Symposium and the Library 2020 Contractor, Marlene Morris and Associates, anticipated for next spring.

This issue includes a new article in the BC ELN Together series, featuring BC ELN Steering Committee member Nancy Levesque, the Small Universities representative.

AskAway News features the Qwidget Revolution and the latest on the AskAway Sustainability Survey.

The ALPS LINK repository of learning objects to support academic librarians in their instructional role has more than doubled in size in the past year, from about 50 items to well over a hundred, thanks to the innovative Laud a Librarian campaign. The CUFTS Free! group invites all BC ELN and reSearcher library staff to join in building the open access collections, through a new publicly accessible Google Form. A new News Roundup section provides brief highlights on BC ELN happenings since the last issue of BC ELN Connect.

Winter in the Rockies, Nelson, BC GothPhil
<http://www.flickr.com/photos/phil_p/2058698166/> CC Attribution-Noncommercial-No Derivative Works 2.0 Generic

Photos courtesy of Jill Pittendrigh, University of British Columbia
Full slideshow: <http://picasaweb.google.com/jpittend/UBCLibraryDigitalSymposiumDecember22008#>

More than 170 representatives from BC archives, education, historical societies, libraries, museums, and other affiliated organizations came together on December 1st and 2nd for West Beyond the West: The BC Digitization Symposium. The post-secondary library contingent included representatives from 16 partner libraries. We wish more academic librarians could have been in the room, however seating was limited, and balanced representation from across the sectors was a key principle. The event was held at the magnificent First Nations House of Learning at UBC. Among the major sponsors were the BC Electronic Library Network, the Irving K. Barber Learning Centre (UBC), and the Public Library Services branch of the Ministry of Education.

The goal of the event was to bring together practitioners and stakeholders from all types of heritage and memory institutions to discuss provincial and national digitization initiatives, and to explore what kinds of support and coordination might be needed to take digitization activities in BC to the next level. The event began on the evening of December 1st with a keynote address by Ian Wilson, Librarian and Archivist of Canada, who spoke about the importance of cooperating across sectors to digitize and make available to Canadians the artifacts of our shared history.

The symposium reconvened on December 2nd for a full day of events, speakers, and discussion. The first panel provided a pan-Canadian view, with Karen Hunt, Christina Wilson, and Loren Fantin describing digitization initiatives in Manitoba, Alberta, and Ontario respectively. Each province is at a different point in the development curve, and each provincial initiative has unique features and priorities. The second panel painted a picture of digitization across various sectors in BC. Lara Wilson described the archival perspective, including the BC Archival Union List. Shelagh Flaherty outlined digitization projects among public libraries, with many examples of the types of materials digitized. Irene Van Babel's presentation was visually stunning; she demonstrated some of the CHIN-funded museum collections available through the Virtual Museums of Canada website. Concluding this panel, Lynn Copeland described digitization projects in the post-secondary library sector, also touching on national initiatives including Alouette Canada and Canadiana.org.

After an excellent lunch, attendees rolled up their sleeves and got down to work. Their task was a group discussion activity in which each table, with members drawn from all the sectors represented at the symposium, brainstormed issues and challenges. They then developed a list of action items in a number of areas including coordination, staffing, technology, and funding. There was a brief presentation of results from a province-wide survey of digitization initiatives, and then the third panel took place. This was the user panel, and included Penney Clark of the UBC Faculty of Education, John Lutz, a history professor at UVic, and Brenda Smith of the BC Historical Federation discussing the importance of online access to historical materials in their work.

The final event of the day brought everything together by enabling the attendees to set priorities for the initiative as it moves forward. The action items proposed during the group discussions had been collated and printed on large sheets of paper and placed on the wall at the back of the great hall. Each attendee had four red stickers, and used them to mark the four action items which reflected what she or he thought should be the priorities. The red dot exercise provided a strong indication of the initiatives and directions which would benefit the entire community. The symposium's Organizing Committee has already begun the work of gathering this feedback in order to write the Symposium final report and begin planning next steps.

For more information about the BC Digitization Symposium, please visit the symposium website: <http://symposium.westbeyondthewest.ca/> The website will be updated in the coming weeks and months with links to the Symposium final report, the survey results, and a recording of Ian Wilson's talk.

Thompson Rivers University Library

BC ELN - Together
Nancy Levesque and the Small Universities
Report of an interview of Nancy Levesque by Heather Morrison
Part 3 of a series about library consortia in general, and BC ELN in particular

Nancy Levesque, current representative of the Small Universities group on the BC ELN Steering Committee, has been a part of BC ELN since its very beginning. Indeed, the announcement of the formation of ELN took place in the gym at what is now Thompson Rivers University. There, in March 1989, the Minister of Advanced Education made two announcements; first, that BC would have three new university-colleges, in Kamloops, Nanaimo, and the Fraser Valley; and second, that there would be a new service for the post-secondary libraries of the province, the Electronic Library Network (ELN).

At first, there was skepticism about this new body. Would ELN be just another layer of government bureaucracy? Over time, Nancy saw the reputation of ELN change and grow, and is very glad to see that ELN has become a real grassroots organization, a network of the stakeholders, a model that combines leadership from the BC ELN office with leadership and direction from the partner libraries. Within BC ELN, says Nancy, we [the partner libraries] drive the initiatives and work together to make things happen.

In the heartland, BC ELN has been a good start towards equity of services; BC ELN has done a lot to bring more resources and services to all libraries, not just those in the Lower Mainland and Fraser Valley. But BC ELN is not just about doing business; it is about relationships. It is a great model for working together and saving money, working both efficiently and effectively.

It was only logical that BC ELN would be the administrative centre when the Electronic Health Library of BC, e-HLbc, was formed three years ago. A few years ago, Nancy recalls one day when three different grads, a nurse, a social worker and a worker at an extended care centre, all expressed the same concern about loss of the electronic resources they used and valued while in school, no longer available to them since they had graduated. While there is much that the Interior might have done to address this issue on a local basis, the BC ELN model provided a proof of concept that libraries could work together on a provincial basis, and so BC moved into cross-sectoral collaboration through the creation of e-HLbc.

The recent BC Digitization Symposium illustrates that there is room for even more growth, both in programs and services, and in our ability to work together across sectors. It was interesting to hear from professionals in the field, librarians, archivists, and museum specialists, together with those who use the information, researchers, historians, and geneologists.

Nancy feels that it is very important for the success of BC ELN and other collaborative partnerships that members feel that they have a voice. In Nancy's words, This reflects the notion of responsible governance. The benefits and the responsibilities accrue to us. I hope that whatever comes out of the library 2020 initiative, that there is a governance model that reflects all stakeholders, especially those in the heartland.

Licensing Update

BC ELN recently signed a new license with Gale Cengage for the Gale Literary Databases/Literature Resource Centre, based on the BC ELN Model License. Highlights, in addition to agreement on most of the features of the Model License such as rights to modify or alter materials for the print disabled, ILL rights and no less than fair dealing, include an option to purchase access for alumni, data mining, and notice of the use of digital rights management technology or digital watermarking. Gale Cengage notes that the latter two rights are not really necessary to specify in the license, as they do not use DRM.

EBSCO products that are part of the Multi-Sector Bundle are now covered by the MSB contract. This is a single contract for BC public, post-secondary, and K-12 libraries, based on the BC ELN Model License, with contributions from the other sectors. Specific language and numbering of sections varies from the BC ELN EBSCO license, however rights remain substantially the same.

The World Book license is new, and part of the Multi-Sector Bundle. This license is based on the prior Educational Resources Acquisition Consortium (ERAC) of the K-12 sector.

The full licenses and brief summaries of answers to frequently asked questions are available on the BC ELN website, at: <http://www.eln.bc.ca/view.php?id=96>

AskAway News

Exit Survey Comments: AskAway patrons continue to shower the service with compliments! We are now able to identify patron exit survey comments by institution; have a look to see what your patrons are saying about AskAway: <http://www.eln.bc.ca/askaway/index.php?page=foradmins
New Service Provider Experience: Service providers are enjoying a new and improved staffing experience with upgrades to the QuestionPoint software. The new look and feel has service providers talking:

Qwidget Pilot Project: There has been a nearly 18% increase in patrons calls to AskAway since October, partly due to the Qwidget Pilot Project. Recently rolled out by OCLC QuestionPoint, the Qwidget is a Meebo-like chat widget that can be installed on any library webpage, allowing patrons to connect into the AskAway service from where ever they are. The Qwidget extends the reach of AskAway and makes even more concrete our vision of helping our patrons anytime, from anywhere. Four libraries participated in a pilot this fall, installing it several places on their library websites: BCIT, Douglas College, North Island College and University of the Fraser Valley. To join the Qwidget revolution, contact Sunni or follow the set-up instructions on the Portal: <http://www.eln.bc.ca/askaway/index.php?page=qwidget>

AskAway Sustainability Survey: The results of the AskAway Sustainability Survey are now available for viewing on the AskAway Portal. AskAway libraries were asked to respond to questions about the sustainability of the service and their thoughts on the value that AskAway adds to their library. Results of the survey will be used to build an AskAway Adds Value Toolkit, with data, feedback and information about the service for library administrators to use when discussing AskAway.

An executive summary of the results is available here: <http://www.eln.bc.ca/askaway/documents/AASustainSurveySummPUB.pdf
The full results are available here: <http://www.eln.bc.ca/askaway/documents/AASustainSurvRespPUB.pdf

AskAway Tips
New Improved Service Provider Experience. Did you know you can now staff AskAway using Firefox instead of Internet Explorer? And if you upgrade to the newest version of Flash, you can take advantage of the improved organisation and enhanced speed of response in the new chat monitor. Read more on the AskAway Blog:

ALPS LINK Laud a Librarian Contest Fall 2008

The British Columbia Library Association (BCLA) Academic Librarians in Public Services (ALPS) group coordinates ALPS LINK, a repository of learning objects to support academic librarians in their instructional role, in partnership with BC ELN.

This fall, ALPS LINK encouraged BC librarians to applaud the work of their colleagues through the Laud a Librarian contest. AskAway service providers have a unique opportunity to view the great work of librarians at other libraries as they help library patrons from around the province. The ALPS LINK Laud a Librarian contest was a huge success. A total of 21 learning objects and 1 series were nominated, produced by 18 different people or groups from 9 libraries. Nominees ranged from seasoned professionals to new grads to a student at UBC School of Library, Archival and Information Studies (SLAIS). There were a wide variety of nominators as well, 13 different people from 7 different institutions. The efforts of the growing community of ALPS LINK Library Champions in gathering nominations was particularly helpful.

A list of contest winners and powerpoint of the contest presentation can be found on the ALPS LINK wiki at: <http://sharelibraryresources.pbwiki.com/Uploading+Contest:+Prize+Winners!>

There are now more than 100 objects in ALPS LINK. Two recent entries were contributed by the K-12 sector: The Research Quest / A Student Guide, Strategie de Recherche / Guide de l'eleve, contributed by the British Columbia Teacher Librarians Association (BCTLA) and teacher-librarians in British Columbia

To search ALPS LINK, go to the ALPS LINK Community Portal: <http://www.eln.bc.ca/irl/

CUFTS Free! Google Form by Gilbert Bede, Okanagan College and Heather Morrison

CUFTS Free Open Access Collections Title Suggestion Form <http://spreadsheets.google.com/viewform?key=pipkgbFp1XeD_ZpoUN1oaLg> by Gilbert Bede and Heather Morrison

Scholarly journals have been a part of educational, research and social discourse for 344 years. Today, it is estimated, there are more than 50,000 scholarly journals in print.

In 1982, the first electronic edition of a scholarly journal emerged with the publication of the digital version of the Harvard Business Review. In the mid-1990s the transition from print to online began in earnest. Today the majority of scholarly journals are available in an online format. In fact, the number of online only versions of scholarly journals is expected to exceed those of print, as publishers begin to discontinue their traditional print model and adopt the natural evolutionary progression to born digital journals.

While a plethora of print and online journals exist, a significant access barrier still restricts the dissemination of the knowledge that they contain. This barrier is found in the traditional restricted use subscription model; this model restricts access to only those individual or libraries that pay a licensing fee to the publishers or database aggregators in order to access these titles.

For the scholar at large or a scholar associated with an institution that does not license this content the best they can hope for is access to the citation and abstracting information of an article. More disconcerting is the fact that the general public through whose tax dollars, donations and endowment of higher education and research, fund the creation of majority of this information, yet have little or no ability to access this information.

The past two decades have seen an increase in the degree of concentration of ownership of scholarly journals amongst a smaller number of players in the commercial publishing industry, which has led to increased commodification of publicly funded research by commercial publishers in order to satisfy a desire for increased profitability. This trend has been further exacerbated by the annually increased cost of journal subscriptions that consistently exceed inflation rates. Coupled with the shrinking value of the Canadian dollar against other foreign currencies libraries are now faced with an environment that many believe will eventually result in an unsustainable fiscal commitment for libraries, which will ultimately result in libraries being forced to consider cuts to the number of subscriptions (or other materials) that they subscribe to or purchase, in order to live within the parameters of their collection budgets.

In 2003, a new and exciting model of scholarly communications emerged with the publishing of the Open Access scholarly journal PLoS Biology by the Public Library of Science. Reading the online version of this journal is free to anyone who has access to the Internet.

The Open Access scholarly journal model is based around the Budapest Open Access Initiative of 2002. This initiative defines Open Access as:

free availability on the public internet, permitting any users to read, download, copy, distribute, print, search or link to the free texts of these articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal or technical barriers other than those inseparable from gaining access to the internet itself. (Budapest Open Access Initiative)

There has been much debate as to the long term viablility of the Open Access scholarly journal model. This debate as been going on for a number of years, and shows few signs of letting up. However, one can not ignore the facts on the ground that has witnessed a rapid and sustained growth in the number of Open Access scholarly journals.

The Directory of Open Access Journals (DOAJ 2008) reports that there are now over 3,768 journals in the directory. Over 239,850 articles are available from the DOAJ article-level search. While significant strides are being made on the Open Access frontier there remain challenges that must be addressed, with one of the biggest being awareness of the existence of these journals in order that they can be integrated into library catalogues, OpenURL link resolvers, web pages, course management system and so forth.

The CUFTS Free! Open Access Collections Title Suggestion Form has been designed to deal with this situation. A Google Form is now available for any BC ELN library to suggest titles for inclusion in any of the CUFTS Free title lists, at: <http://spreadsheets.google.com/viewform?key=pipkgbFp1XeD_ZpoUN1oaLg>

The CUFTS Free title lists are

Before filling out the form, it is a good idea to make sure that the title meets the criteria for inclusion:

The Form will walk you through other desirable information, such as ISSN and publisher. If you have any questions, please contact Heather Morrison heatherm@eln.bc.ca or Gilbert Bede gbede@okanagan.bc.ca, or any member of the CUFTS Free! Open Access Collections Team. A list of members is available here: <http://www.eln.bc.ca/view.php?id=1502>

The CUFTS Free Open Access and Free Journals Collections supplement other open access and free collections available through the CUFTS knowledgebase, such as the Directory of Open Access Journals (DOAJ).

Examples of serials from the CUFTS Free collections:

Open Access Journals
Canadian Public Policy is Canada's foremost journal examining economic and social policy. The aim of the journal is to stimulate research and discussion of public policy problems in Canada. Current issues are by subscription only; issues are freely available after a one-year delay or embargo. http://economics.ca/cpp/en/>

Open Access Magazines
The BC Economic Council BC Economic Index, available from:

Free Government Serials
Forest Health and Biodiversity Newsletter, available from:

More information about the CUFTS Free Open Access Collections Group is available here: <>


Budapest Open Access Initiative <http://www.soros.org/openaccess/read.shtml>
Retrieved December 10, 2008

DOAJ (Directory of Open Access Journals) (n.d.). Home page. Retrieved December 5, 2008, from <http://www.doaj.org/>

Willinsky, J. (2006) The access principle: The case for open access to research and scholarship. Cambridge, Massachusetts: MIT Press.

Gilbert Bede, Okanagan College

Second International Public Knowledge Project (PKP) Conference: Vancouver, July 8-10, 2009

Mark your calendar for the Second International Public Knowledge Project (PKP) Conference, to be held in Vancouver, July 8-10, 2009. There will be several preconference sessions on July 8, following by an evening keynote by John Willinsky, founder of the Public Knowledge Project. The main conference will feature a combination of concurrent and single stream session, and conclude with three special symposia on community and network building intended for each of the core PKP constituents: journal editors and publishers; librarians; and software developers, followed by a post-conference workshop on open access journal publishing on July 10.

Full details and registration can be found at: <http://pkp.sfu.ca/ocs/pkp/index.php/pkp2009/pkp2009>

Call for Papers (Deadline Jan. 15, 2009):

News Roundup

ILL Stats Module Update and Reminder

New Database Trials. BC ELN recently completed Trials for Vocational Studies Premier and Complete and Quicklaw Premium.

Multi-Sector Bundle - subject categorization of over 41,000 unique full text titles across the Bundle. A snapshot as of September 2008.

Open Access and Free Journals added to OutLook OnLine
On October 14, 2008, the First International Open Access Day, the Open Access and Free Journal collections (more than 5,000 titles) that form part of the journals knowledgebase for the post-secondary libraries are now available to everyone through OutLook OnLine. URLs are included in the MARC records, so that anyone can click directly to the journal and read the fulltext. Note that some collections are fully open access, while others provide free access to back issues (similar to the embargoes with our licensed databases). <http://www.eln.bc.ca/view.php?id=1651>

e-HLbc, a partnership of BC post-secondary and health libraries, provides a common suite of resources to BC health students and practicing professionals. BC ELN has been contracted to act as the e-HLbc Administrative Centre since October 2006.

On November 18th, the Administrative Centre participated in the Fall 2008 e-HLbc Steering Committee meeting. See the e-HLbc Administrative Progress Report at <http://ehlbc.ca/uploads/AdminCentreProgressReport_200811.pdf>.

Interested in learning more about e-HLbc? Get e-HLbc news delivered straight to your in-box. Contact info@ehlbc.ca to receive e-Wire, the e-HLbc quarterly newsletter.


VICTORIA. Starting Jan. 1, the public will no longer be required to pay to have access to up-to-date provincial statutes and regulations, Attorney General Wally Oppal and Labour and Citizens’ Services Minister Iain Black announced today.

In an era of e-government, where law impacts so much on citizens and on business, government has a responsibility to provide ready, online access to the Province’s statutes and regulations,” said Oppal. “This is a significant step in enabling British Columbians to obtain the information they need on justice-related legislation.

Free access to up-to-date statutes and regulations is made possible through a partnership between the Ministry of Attorney General, Queen’s Printer, the Law Society of British Columbia and the Law Foundation of British Columbia. The current legislation can be located on the Queen’s Printer website, <http://www.BCLaws.ca>, starting Jan. 1, 2009.

Winter is here
A Hermida <http://www.flickr.com/photos/hermida/306831766/>
CC Attribution-Noncommercial-Share Alike 2.0 Generic

The British Colonist 1858 – 1910

BC Electronic Library Network is proud to be among the sponsors of a project to digitize over 100,000 pages of The British Colonist dating from 1858 to 1910, The stories in the British Colonist (a precursor to the Times Colonist) detail a rich era in the province's history, predating Canada's nationhood and BC's entry into confederation.

The British Colonist Digitization Project is a joint effort by the Times Colonist, the University of Victoria, and a consortium of British Columbia libraries. An article on the project is featured in the Victoria Times Colonist. Read the full story at: <http://www.timescolonist.com/Free+archives+anniversary+gift+readers/1059621/story.html>

Staff News

Gordon Coleman attended the Access 2008 conference in Hamilton and Netspeed 2008 in Edmonton.

Korinne Moone presented on Japanese costuming at a Simon Fraser University Japanese Literature class on December 1.

Heather Morrison and Jeff Davis attended the British Columbia Library Association conference Jumpstarting the Public Sphere: Information Policy for the 21st Century, Vancouver October 2008.

BC ELN is supported by the Province of British Columbia

BC ELN Connect is published quarterly by the BC Electronic Library Network. Its purpose is to update partner libraries and other interested parties on BC ELN products, services, and initiatives. This issue (Vol. 6, No. 3) is dated May 2008. It is available from the BC ELN website at: http://www.eln.bc.ca. Please direct feedback to office@eln.bc.ca. Copyright 2008 BC Electronic Library Network. BC ELN Connect is licensed under a Creative Commons Canada Attribution-NonCommercial-ShareAlike License.