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BC ELN Strategic Plan Refresh 2009-2011

Central Vision Goal

Post-Secondary Leader in Library, Learning & Community Networking

Strategic Vision Goals

Bold Steps

Mission

The mission of the BC Electronic Library network is to provide superior and equitable information access for all learners and researchers by extending the expertise and resources of the BC post-secondary libraries.

BC ELN is a partnership between the Province of BC and its post-secondary libraries.

BC ELN operates with core funding from the Province of BC and resources contributed by partner libraries.

Core Values and Principles

BC ELN - Together

Strategic Plan Refresh

BC ELN: the British Columbia Electronic Library Network is a partnership of the Province of British Columbia, its public post-secondary libraries, and affiliated members. The BC ELN Office is one component of the network of partners.

Bold Step (Goal): Bold steps are the broad actions intended to help BC ELN achieve its Central Vision Goal. The BC ELN Steering Committee endorsed the 2006 - 2011 Central Vision Goal, Strategic Vision Goals, Bold Steps, Mission, and Core Values and Principles in July 2006.

Strategy (Objective): a Strategy is a suggested means for accomplishing a Bold Step. Strategies were originally identified through suggestions from the March 20 - 22 Strategic Planning Session (see the Full Report, p. 24, downloadable from: http://www.eln.bc.ca/view.php?id=1275), and subsequent consultation and investigation. Each Strategy includes a brief description, rationale, list of benefits, and performance measures. Selected Strategies were updated in 2009, reflecting progress made since 2006.

Indicators of Achievement: goals, milestones, or measures that indicate whether expected accomplishments have been achieved.

Bold Step 1: Enhance our Services

Strategy 1.1: Learner Resources (Licensing)
(see also 2.2 Expanded Learner Resources Strategy)
Coordinate group license / Purchase of information resources and other products and services.

Rationale

Provide more resources, and more specialized resources, to support the BC post-secondary sector that is growing in student numbers and new programs. Selection decisions based on suggestions and ranking by local librarian experts and faculty members to ensure procurement of highest quality, most appropriate resources.

Benefits

Indicators of Achievement

Strategy 1.2: BC Library Collections Gateway (Resource Sharing)
Support and expand provincial resource sharing network (BC Library Collections Gateway)

Rationale

Libraries extend their collections beyond their walls to encompass much more of the province's resources through resource sharing. The BC ELN Office coordinates resource sharing technologies, including the reSearcher software suite, OutLook OnLine, and the Ariel Document Delivery Network, and facilitates resource sharing policy and service development.

Benefits

Indicators of Achievement

Strategy 1.3: AskAway: Post-Secondary Virtual Reference
Develop and coordinate the provincial post-secondary collaborative virtual reference service AskAway.

Rationale

Technical and communication support from the BC ELN Office and BCcampus helps community led sharing projects thrive.

Benefits

Indicators of Achievement

Strategy 1.4: Information Literacy
Partner with community led initiatives, such as ALPS Link, to develop repositories for sharing of information literacy materials.

Rationale

Provide more resources, and more specialized resources, to support the BC post-secondary sector that is growing in student numbers and new programs. Selection decisions based on suggestions and ranking by local librarian experts and faculty members to ensure procurement of highest quality, most appropriate resources.

Benefits

Indicators of Achievement

Bold Step 2: Build the BC Library: Collaboration and Initiatives

Strategy 2.1: Multi-sector Library Initiative
BC ELN is a highly successful post-secondary library consortium with many established informal partnerships across sectors and beyond BC's borders. BC ELN is working with other interested stakeholders to develop a coordinated, multi-sectoral BC Library approach.

Rationale

There is a trend towards leveraging investment in library services through a coordinated provincial approach (e.g. Knowledge Ontario, The Alberta Library). BC ELN collaborations and initiatives explore means of building on BC ELN history as a leader in collaboration within and across sectors towards the kind of coordinated approach that would be optimal in the BC context. The current approach combines the benefits of centralization (cost savings, sharing of expertise and training opportunities), specialized expertise (e.g. health, public and post-secondary library experts), and local library leadership (e.g., partner library experts who bring in-depth knowledge of the needs of their students, faculty, and organizations).

Benefits

Indicators of Achievement

Strategy 2.2: Electronic Health Library of BC (e-HLbc)
The Electronic Health Library of BC provides the academic and health care community of British Columbia with easy access to online health library resources. The BC ELN Office acts as the Administrative Centre for e-HLbc.

Rationale

A coordinated cross-sectoral approach expands the benefits of group licensing as a larger group has additional clout, and supports evidence based practice and ongoing learning as graduates have access to the same databases that were available to them when they were students.

Benefits

Indicators of Achievement

Strategy 2.3: Expanded Learning Resources (Multi-Sector Bundle)
BC ELN, Public Library Services Branch, and the Educational Resources Acquisitions Consortium (ERAC) license a core suite of resources for all British Columbians, and pursue a coordinated approach to licensing whenever it provides benefits for all.

Rationale

A coordinated approach makes it possible to provide the most resources at an affordable cost, and to provide a set of resources to support lifelong learning. Students enter post-secondary with some familiarity with basic resources, and graduates continue to have access to as many resources as possible to facilitate evidence based practice and ongoing learning. Having a common core suite of resources supports and facilitates other BC ELN initiatives, such as collaborative virtual reference.

Benefits

Indicators of Achievement

Strategy 2.4: Coordinated National Licensing
BC ELN participates in Consortia Canada. Licenses are coordinated at a national level, with each consortium office taking a lead on specific offers.

Rationale

Participation in a larger purchase pool results in more resources being available at an affordable cost.

Benefits

Indicators of Achievement

Strategy 2.5: Post-Secondary Reciprocal Borrowing Strategy
Explore interest in provincial post-secondary reciprocal borrowing.

Rationale

Effective reciprocal program through coordination / use of technology.

Benefits

Indicators of Achievement

Currently BC ELN is in a 'time out' phase for this initiative while the Council of Post-Secondary Library Directors clarifies policy issues for its own agreement

Bold Step 3: Develop Digital Collections

Strategy 3.1: Facilitate the Creation of Digital Collections
Play a facilitative role in provincial digitization initiatives (e.g. identifying stakeholders, coordinating meetings and communications). Partner with other organizations interested in creating and preserving BC digital collections.

Rationale

Many libraries, in BC & elsewhere, are in the process of creating digital collections, often of important historical resources. Coordination is desirable to achieve the most cost-effective technological solutions for creating, sharing and making interoperable digital collections, ensuring best quality metadata, and coordinating technical training. Coordinating communications will enhance use of these collections, optimize discovery for learners & minimize potential duplication.

Benefits

Indicators of Achievement

Strategy 3.2: Provincial Institutional Repository (IR) Strategy
Play a facilitative role in provincial digitization initiatives (e.g. identifying stakeholders, coordinating meetings and communications). Partner with other organizations interested in creating and preserving BC digital collections.

Rationale

Researchers around the world are making their work openly accessible through institutional or disciplinary repositories. Examples of collections that might be included in one or more open access archive: peer-reviewed literature, research data, conference proceedings, working papers, tutorials, learning objects, theses, other student work. University libraries in BC are participating in the Canadian Association of Research Libraries' Institutional Repository program. The BC ELN Office works on a system level with BCcampus and other organizations to assist libraries with meeting their IR needs.

Benefits

Indicators of Achievement

Bold Step 4: Raise our Profile and Strengthen our Infrastructure

Strategy (Objective) 4.1: Target communication for different audiences
Further develop and refine BC ELN communications through targeting messages and marketing for different audiences.

Rationale

BC ELN products and services are substantial and growing, as are BC ELN's communications. Targeting communications ensures that BC ELN's key messages reach the appropriate audience.

Benefits

Indicators of Achievement

Strategy 4.2: Strengthen our Infrastructure
Ensure that the BC ELN Office has the resources it needs (human, financial, physical, information and strategic direction) to meet its Strategic Vision Goal effectively and efficiently.

Rationale

The BC ELN Strategic Vision for 2006 - 2011 reflects an expansion of collaboration; new partnerships, and new stakeholders. The purpose of this strategy is to ensure that BC ELN Office is able to meet expanding needs while continuing as a model of operational efficiency.

Benefits

Indicators of Achievement

Strategy 4.3: Membership Criteria
Develop a set of membership criteria, including roles and responsibilities, for BC ELN partner libraries that is condensed, simple, and focused.

Rationale

BC ELN is considered a model for collaboration. To be recognized as a leader in collaboration, it is important to articulate the key role of partner libraries and their staff in BC ELN.

Benefits

Indicators of Achievement