Printer-friendly versionAskAway Statistics for January - Now Available
February 8, 2010
AskAway Statistics for January are now available on the Portal:
http://www.eln.bc.ca/askaway/index.php?page=statistics
AskAway traffic continues to rise. There has been a 34% increase in traffic since last January, with an average of 77.1 calls per day this January vs. 57.5 calls per day last January. However, the service isn't currently as busy as in September 2009, AskAway's busiest term ever, when service providers were handling an average of 91.4 calls per day!
Exit survey comments from patrons are also available on the Portal, sorted by institution:
http://www.eln.bc.ca/askaway/index.php?page=surveys
Some comments from AskAway patrons in January:
"I really enjoyed using ask away and wish I new about it sooner. It was very helpful and guided me in the right direction." [Selkirk College student]
"I really enjoy using ask away for it is an awesome way to recieve help, even when I am at home. The librarian was very polite and very helpful making my secission an enjoyable one." [Northern Lights College student]
"I was really impressed using it the first time. I am a customer that is satisfied beyond expectation." [BCIT student]
"I'm an Alumni. Awesome service! Wish it was there when I was a student. Thanks!" [SFU Alumni]
